Browse our most frequently asked questions and find the answers you are looking for.
Check-in is at 3:00 PM and Check-out is at 11:00 AM. Early check-in and late check-out will be offered based on hotel occupancy and availability. Extra fees may apply.
9:00 AM – 6:00 PM
There is free parking in front of the hotel.
Work out at one of the two gyms located at Royal Palms Resort & Spa and/or at Solas about 1.5 miles away.
The fitness center features:
- Elliptical machines
- Full selection of free weights and bench
- Exercise ball and stepper
- Pulley weight machine
We understand life can get in the way sometimes. Be at ease knowing all our Hotels offer free cancellations up to 24 hours prior to check-in. Reservations cancelled with less than a 24-hours notice will be subject to a one night penalty plus tax.
Tropi Rock is the only North Beach Village Resort hotel that accepts pets. Dogs need to be 40lbs or under. There is a $20.00 fee per night, per animal—no more than 2 pets per room.
WiFi is complimentary to all hotel guests and each room is equipped with a WiFi password.
Once a guest books on our website, we send an email asking the guest for their Arrival Time. If guests arrive after lobby hours, they will need to pay on our Self-Service Portal. Once the payment is confirmed, we will send the guest late arrival information on the day of arrival.
Reservations cancelled with less than 24-hours notice will be subject to a one night penalty plus tax.
18 years of age.
No, there are no resort fees.
Yes! Guests staying at any of our hotels are able to use the pools, grills, hot tubs, and lounge areas at all other North Beach Village locations.